Frequently asked questions.
What is the return policy?
Customers can request a return within 14 days after receiving their order. Products must be unopened, unused, and complete with all accessories. Return shipping costs are paid by the customer. Approval is required before sending a return.
Are any purchases final sale?
Yes, some returns are not accepted for reasons like changing your mind, color preference, or personal preference. Damaged or defective items are handled separately.
When will I get my order?
Delivery times depend on your location. For most European countries, the estimated delivery time is 7–13 days. Once shipped, a tracking number will be emailed to you. Delays may occur due to customs, holidays, or carrier issues.
Where are your products manufactured?
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
How much does shipping cost?
- 🇳🇱Netherlands: €7,95
- 🇪🇺All other EU countries: €9,95